Privacy Policy & Notice of Privacy Practices

Effective date: March 9, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Who We Are

This notice applies to Special Needs Solution, a behavioral health therapy practice owned and operated by Dr. Sloan Bruan Lorenzini, PhD, LCSW, QS (Florida License SW 17559). Our office is located at 1390 S Dixie Hwy, South Miami, FL 33146. We also maintain an office in Key Biscayne, FL and provide telehealth services throughout the state of Florida.

How We May Use and Disclose Your Protected Health Information

We may use and disclose your protected health information (PHI) for the following purposes without your written authorization:

Treatment

We may use your PHI to provide, coordinate, or manage your treatment. For example, we may share information with another provider to whom you have been referred for treatment.

Payment

We may use and disclose your PHI to obtain payment for services. For example, we may provide information to your insurance company or include information on superbills provided to you for out-of-network reimbursement.

Healthcare Operations

We may use and disclose your PHI for our healthcare operations, such as quality improvement activities, training, and professional development.

Other Permitted Disclosures

We may also use or disclose your PHI without your authorization when required by law, for public health activities, to report abuse or neglect, for health oversight activities, in response to a court order or subpoena, to avert a serious threat to health or safety, for workers' compensation, and for specialized government functions.

Substance Use Disorder Records

Certain health information related to substance use disorder (SUD) treatment is subject to additional protections under 42 CFR Part 2. Where applicable, uses and disclosures of SUD records that are otherwise permitted under HIPAA may be materially limited by Part 2. SUD-related information may not be used or disclosed in any civil, criminal, administrative, or legislative proceedings against you without your consent or a court order.

Uses and Disclosures Requiring Your Written Authorization

We will obtain your written authorization before using or disclosing your PHI for purposes not described in this notice, including marketing, sale of your information, and most uses of psychotherapy notes. You may revoke your authorization in writing at any time, except to the extent that we have already taken action in reliance on it.

Your Rights Regarding Your Health Information

Right to inspect and copy: You have the right to inspect and obtain a copy of your health information, including medical and billing records.

Right to request amendment: You may ask us to amend your health information if you believe it is incorrect or incomplete.

Right to an accounting of disclosures: You may request a list of certain disclosures we have made of your health information.

Right to request restrictions: You may request restrictions on how we use or disclose your information for treatment, payment, or healthcare operations. We are not required to agree to your request unless the disclosure is to a health plan for payment or healthcare operations and you have paid for the service in full out of pocket.

Right to confidential communications: You may request that we communicate with you in a certain way or at a certain location. For example, you may ask that we contact you only by mail or at a specific phone number.

Right to a copy of this notice: You are entitled to receive a paper copy of this notice upon request, even if you agreed to receive it electronically.

Our Duties

We are required by law to maintain the privacy of your protected health information, provide you with this notice of our legal duties and privacy practices, notify you in the event of a breach of your unsecured PHI, and abide by the terms of this notice currently in effect.

Changes to This Notice

We reserve the right to change this notice and make the revised notice effective for PHI we already have about you as well as any information we receive in the future. The current notice will be posted on our website and available at our office.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with our practice or with the U.S. Department of Health and Human Services Office for Civil Rights. You will not be penalized or retaliated against for filing a complaint.

Practice contact: Dr. Sloan Bruan Lorenzini, 1390 S Dixie Hwy, South Miami, FL 33146. Phone: 305-915-0818. Email: sloan@specialneedssolution.net.

HHS Office for Civil Rights: 200 Independence Avenue, S.W., Washington, D.C. 20201. Phone: 1-877-696-6775. Website: hhs.gov/ocr/privacy/hipaa/complaints.